ADEQUATE STAFFING

INCIDENT RESPONSE PROTOCOL

Purpose

This protocol outlines the required steps employees must follow when ANY incident, injury, hazard, or near‑miss occurs at a client worksite. Immediate reporting and proper documentation protect the employee, the client, and Adequate Staffing.

A. Immediate Response

• Ensure scene safety — Stop work immediately and move away from danger

• Provide first aid — Only if trained and safe to do so

• Call 911 if needed — For serious injuries or emergencies

• Notify client supervisor — Report incident immediately

B. Internal Notifications

• Notify Adequate Staffing management — Call or text immediately

• Notify insurance carrier — If required by incident type

• Notify Workers’ Compensation carrier — For any employee injury

C. Documentation Requirements

• Complete incident report — Must be submitted same day

• Take photos of the scene — Only if safe and permitted

• Collect witness statements — Names, contact info, and statements

• Record time and location — Exact details required for insurance

D. Follow‑Up Actions

• Submit WC claim — If employee injury occurred

• Schedule follow‑up medical — As required

• Review safety procedures — Identify root cause

• Implement corrective actions — Prevent future incidents

E. Restrictions After Incident

• Employee may not return to work until:

  • Cleared by medical provider (if injured)

  • Cleared by Adequate Staffing management

  • Client approves return (if required)

F. Zero‑Tolerance Violations

Immediate removal from assignment may occur if incident involves:

• Horseplay

• Working under the influence

• Ignoring safety rules

• Unauthorized equipment use

• Violence or threats